Terms & Conditions
THE LEGAL AGREEMENTS SET OUT BELOW GOVERN YOUR USE OF THE VIEZU MASTER FILE DATABASE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SERVICES.
Viezu is the trading name for Viezu Technologies Limited.
Prices - We endeavour to hold the prices as shown on this website. Viezu explicitly retains the right at any time to revise prices to take account any increase in costs, including the increase of or imposition of any tax, duty or other levy and variation in exchange rates. We will take all reasonable steps to inform you of any relevant revision of prices at the time of confirmation of your order. Unless otherwise stated, the price quoted in the database shop will not include VAT and any other tax or duty payable in the UK.
Payments terms - Payment in full must be made prior to dispatch of any tuning files.
Payment method - We accept payment by credit card (we currently accept VISA, ACCESS/ MASTERCARD, and SWITCH and debit cards).
Returns - at Viezu we are committed to complete customer satisfaction. – However due to the nature of this product, no returns, exchange or refund can be give once a tuning file has been down loaded.
Legal Liability - Viezu liability, whether for breach of contract, negligence, misrepresentation, none performance or otherwise, shall in no circumstance exceed the price charged to you. Viezu shall have no liability for any indirect or consequential losses or expenses suffered by you, however caused. All tuning is carried out at your risk.
This agreement shall be governed by English law.
PAYMENTS, TAXES, AND REFUND POLICY
You agree that you will pay for all products you purchase through the Services, and that Viezu may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING Viezu WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product.
All sales of products are final.
Prices for products offered via the Services may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by Viezu.
VIEZU MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH TUNING FILE
Your use of the Services includes the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON THIS SITE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.
VIEZU STORE TERMS AND CONDITIONS
THIS LEGAL AGREEMENT BETWEEN YOU AND VIEZU GOVERNS YOUR USE OF THE VIEZU STORE SERVICE (THE MASTER TUNING DATABASE)
THE MASTER TUNING DATABASE
VIEZU is the provider of the tuning file service, which permits you to purchase and use digital content (Master Tuning Files) for end user use only under the terms and conditions set forth in this Agreement.
REQUIREMENTS FOR USE OF THE MASTER TUNING DATABASE
This file service is only available for individuals aged 17 years or older, you should review this Agreement to make sure that you understand it.
Use of the MASTER TUNING DATABASE Service requires compatible devices, Internet access, and certain software (fees may apply); may require periodic updates; and may be affected by the performance of these factors. High-speed Internet access is strongly recommended for regular use. The latest version of required software is recommended to access THE MASTER TUNING DATABASE Service and may be required for certain transactions or features and to download tuning files previously purchased from the Service. You agree that meeting these requirements, which may change from time to time, is your responsibility. THE MASTER TUNING DATABASE Service is not part of any other product or offering, and no purchase or obtaining of any other product shall be construed to represent or guarantee you access to THE MASTER TUNING DATABASE Service.
As a registered user of THE MASTER TUNING DATABASE Service, you may establish an account ("Account"). Don’t reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify VIEZU of any security breach of your Account. VIEZU shall not be responsible for any losses arising out of the unauthorized use of your Account or payment methods.
In order to purchase and download files from THE MASTER TUNING DATABASE you must enter your personal details, you will then be able to purchase and download tuning files.
You agree to provide accurate and complete information when you register with, and as you use, THE MASTER TUNING DATABASE Service
Viezu reserves the right to change content options (including eligibility for particular features) without notice.
(i) You shall be authorized to use iTunes Products only for personal, noncommercial use.
SUBMISSIONS TO THE MASTER TUNING DATABASE
The File Service may offer interactive features that allow you to submit tuning files you agree that any use by you of such features, including any materials submitted by you, shall be your sole responsibility, shall not infringe or violate the rights of any other party or violate any laws, contribute to or encourage infringing or otherwise unlawful conduct
You agree to provide accurate and complete information in connection with your submission of any materials on THE MASTER TUNING DATABASE Service. You hereby grant Viezu worldwide nonexclusive ability to use such materials as part of the THE MASTER TUNING DATABASE Service, and in relation to tuning files, without any compensation or obligation to you. Viezu reserves the right to not post or publish any materials, and to remove or edit any material, at any time in its sole discretion without notice or liability.
You agree that the Viezu service, including but not limited to its tuning files, products, graphics, images, user interface, audio clips, video clips, editorial content, and the scripts and software used to implement THE MASTER TUNING DATABASE Service, contains proprietary information and material that is owned by VIEZU and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of THE MASTER TUNING DATABASE Service in compliance with this Agreement. No portion of THE MASTER TUNING DATABASE Service may be reproduced in any form or by any means, except as expressly permitted in these terms. You agree not to rent, lease, loan, sell, distribute, or create derivative works based on THE MASTER TUNING DATABASE Service in any manner, and you shall not exploit THE MASTER TUNING DATABASE Service in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Viezu and its licensors reserve the right to change, suspend, remove, or disable access to any File Products, content, or other materials comprising a part of THE MASTER TUNING DATABASE Service at any time without notice. In no event will Viezu be liable for making these changes. Viezu may also impose limits on the use of or access to certain features or portions of THE MASTER TUNING DATABASE Service, in any case and without notice or liability.
All copyrights in and to THE MASTER TUNING DATABASE Service and related software are owned by Viezu and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF THE MASTER TUNING DATABASE SERVICE, EXCEPT FOR USE OF THE MASTER TUNING DATABASE SERVICE AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Viezu, the VIEZU logo, BlueOptimize and other VIEZU trademarks, service marks, graphics, and logos used in connection with Service are trademarks or registered trademarks of VIEZU. By using THE MASTER TUNING DATABASE You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks. – For clarity you may not use any VIEZU material or trademarks or promote your service as VIEZU
VIEZU reserves the right to modify, suspend, or discontinue THE MASTER TUNING DATABASE Service (or any part or content thereof) at any time with or without notice to you, and Apple will not be liable to you or to any third party should it exercise such rights.
DISCLAIMER OF WARRANTIES; LIABILITY LIMITATION
VIEZU DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE ITUNES SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT FROM TIME TO TIME VIEZU MAY REMOVE THE MASTER TUNING DATABASE SERVICE FOR INDEFINITE PERIODS OF TIME, OR CANCEL THE MASTER TUNING DATABASE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.
YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE MASTER TUNING DATABASE SERVICE IS AT YOUR SOLE RISK. THE MASTER TUNING DATABASE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE MASTER TUNING DATABASE SERVICE ARE (EXCEPT AS EXPRESSLY STATED BY VIEZU) PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
IN NO CASE SHALL VIEZU ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY OF THE MASTER TUNING DATABASE SERVICE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE MASTER TUNING DATABASE SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE MASTER TUNING DATABASE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.
VIEZU DOES NOT REPRESENT OR GUARANTEE THAT THE MASTER TUNING DATABASE SERVICE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND VIEZU DISCLAIMS ANY LIABILITY RELATING THERETO. PRODUCTS CAN BE DOWNLOADED ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY TUNING PRODUCTS PURCHASED FROM THE MASTER TUNING DATABASE STORE.
WAIVER AND INDEMNITY
BY USING THE MASTER TUNING DATABASE SERVICE, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD VIEZU ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF THE MASTER TUNING DATABASE SERVICE, OR ANY ACTION TAKEN BY VIEZU AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS THAT YOU CANNOT SUE OR RECOVER ANY DAMAGES FROM VIEZU ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS AS A RESULT OF ITS DECISION TO REMOVE OR REFUSE TO PROCESS ANY INFORMATION OR CONTENT, TO WARN YOU, TO SUSPEND OR TERMINATE YOUR ACCESS TO THE MASTER TUNING DATABASE SERVICE, OR TO TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION OR AS A RESULT OF VIEZU'S CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS WAIVER AND INDEMNITY PROVISION APPLIES TO ALL VIOLATIONS DESCRIBED IN OR CONTEMPLATED BY THIS AGREEMENT.
VIEZU reserves the right at any time to modify this Agreement and to impose new or additional terms or conditions on your use of THE MASTER TUNING DATABASE Service. Such modifications and additional terms and conditions will be effective immediately and incorporated into this Agreement. Your continued use of THE MASTER TUNING DATABASE Service will be deemed acceptance thereof.
This Agreement constitutes the entire agreement between you and VIEZU and governs your use of THE MASTER TUNING DATABASE Service, superseding any prior agreements between you and VIEZU. Viezu will not be responsible for failures to fulfill any obligations due to causes beyond its control.
THE MASTER TUNING DATABASE Service is operated by VIEZU from its offices in the UK. You agree to comply with all UK, local, and national laws, and regulations that apply to your use of THE MASTER TUNING DATABASE Service. All transactions on THE MASTER TUNING DATABASE Service are governed by UK law, No VIEZU employee or agent has the authority to vary this Agreement.
VIEZU reserves the right to take steps VIEZU believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that VIEZU has the right, without liability to you, to disclose any Registration Data and/or Account information to law enforcement authorities, government officials, and/or a third party, as VIEZU believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to VIEZU’s right to cooperate with any legal process relating to your use of THE MASTER TUNING DATABASE Service
It is the intension of VIEZU that THE MASTER TUNING DATABASE and the tuning files within it can be used my all tuners, and is not subject to tuning tools, platform of software. However, in some cases modifications and configuration may need to take place, it is our belief that changes of this nature are in line with the tuning industry and should be within the capability of any professional tuner. Viezu take no responsibility if you do not have the relevant equipment, tools, software or “know how” to use our tuning files. Your purchase and downloading of the tuning file is your declaration and agreement to this condition.
IF YOU ARE UNSURE ABOUT ANY ITEM OR TUNING – PLEASE E-MAIL VIEZU